Refund Policy

Last updated: 16 July 2026

We want you to be confident in your purchase of the Interview Assistant. This policy explains when refunds are available.

1. Digital product

The Product is a digital download (video course, source code, guides, and pre-built app files) delivered instantly to your dashboard after payment. Because access is granted immediately, refund requests are evaluated on a case-by-case basis rather than guaranteed automatically.

2. Eligible refund requests

• You were charged more than once for the same purchase
• The download links or dashboard access did not work

3. Not eligible

• Change of mind after downloading the source code or app builds
• Dissatisfaction with your own modifications to the source code
• Issues caused by your local operating system, hardware, or third-party services outside our control

4. How to request a refund

Email help@cockroach-ai.com with your account email and order details. We aim to respond within 3 business days.

5. Processing time

Approved refunds are issued to your original payment method via Razorpay and typically appear within 5–7 business days, depending on your bank.